Privacy Policy

SMS Privacy Policy

Effective Date: October 12, 2026

Company Name: Casa Grande Community Acupuncture, Chiropractic and Massage

Website: https://casagrandeacu.com

1. Overview

At Casa Grande Community Acupuncture, Chiropractic and Massage, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy details how we collect, use, and safeguard your personal and health-related information when you visit our website or receive services at our clinic.

2. Information We Collect

We collect personal information to provide healthcare services, schedule appointments, process payments, and communicate with you effectively. The types of information collected include:

• Personal Identifiers: Name, email address, phone number, mailing address, date of birth, and emergency contacts.
• Health & Medical Information: Medical history, symptoms, treatment records, and health insurance details relevant to your care (Acupuncture, Chiropractic, and Massage Therapy).
• Payment Data: Billing address and credit card or payment card details processed through secure payment gateways.
• Technical Data: IP addresses, browser types, device information, and usage details automatically gathered via cookies when navigating our website.

3. How We Collect Information

We collect information through various methods:

• Direct Interactions: Online booking, intake forms, patient registrations, phone conversations, email correspondence, or SMS inquiries.
• Automated Technologies: Website cookies, web beacons, and server logs.
• Healthcare Providers: Referral forms or records provided by external medical professionals with your consent.

4. How We Use Your Information

We use your information strictly for legitimate business, operational, and medical care purposes, including:

• Delivering customized acupuncture, chiropractic, and massage therapy treatments.
• Managing appointments, sending appointment reminders via email/SMS, and administrative communication.
• Processing payments and filing insurance claims (where applicable).
• Maintaining medical records in compliance with federal and state healthcare laws.
• Improving website functionality and patient user experience.

5. Information Sharing & Disclosure

We respect your privacy and do not sell, rent, or trade your personal information. We may share non-SMS personal information under limited circumstances:

• Service Providers: Third-party vendors who perform support services on our behalf (e.g., electronic health record systems, billing platforms, IT hosting).
• Healthcare Operations: Coordinating care with other medical providers only with explicit authorization.
• Legal Requirements: When required by law, subpoena, or regulatory bodies to comply with health regulations and legal obligations.

SMS & Mobile Consent Disclosure: Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

6. Cookies and Tracking Technologies

Our website utilizes standard cookies to enhance user experience and analyze web traffic. You can adjust your web browser settings to block or disable cookies; however, doing so may affect certain website functionalities.

7. Data Security & Health Privacy Compliance

We employ technical, physical, and administrative safeguards designed to protect your personal and medical information against unauthorized access, loss, or misuse. Medical records are maintained in secure systems in alignment with applicable state and federal healthcare privacy regulations.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Accessing or requesting copies of your records.
• Requesting corrections or updates to inaccurate information.
• Requesting restrictions on certain data uses.
• Opting out of non-essential marketing communications at any time.

9. Contact Information & Practice Details

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Company: Casa Grande Community Acupuncture, Chiropractic and Massage
• Address: 312 West 10th Street STE 2, Casa Grande, Arizona 85122, United States
• Phone: (520) 222-7385
• Clinic Hours: Monday – Friday: 9:30 AM – 7:00 PM
• Website: https://casagrandeacu.com

10. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes take effect immediately upon posting to our website. We encourage you to review this page periodically to remain informed of our privacy practices.

Terms and Conditions

SMS Terms and Conditions

Effective Date: October 12, 2026

Company Name: Casa Grande Community Acupuncture, Chiropractic and Massage

Website: https://casagrandeacu.com

1. SMS Consent Communication

The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Casa Grande Community Acupuncture, Chiropractic and Massage, you may receive messages related to CUSTOMER CARE.

Examples:

• [Casa Grande Community Acupuncture, Chiropractic and Massage] "Hi! Do you have any chiropractic openings today after 3pm?" "Can I schedule an acupuncture appointment for next week?" "We have an opening tomorrow at 10:15am if you'd like to book." Reply STOP to opt out.

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 4 SMS messages per week related to your appointments or billing.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

They fill out a website form via this link https://casagrandeacu.com/contact

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us or call us at (520) 222-7385.

8. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt-out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
• Message frequency may vary.